Terms of Service
Last updated: 25 January 2025
1. Agreement to Terms
By accessing or using the website aimavrik.com ("Website") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Website or use our services.
These Terms constitute a legally binding agreement governed by the laws of India, including the Indian Contract Act, 1872, Information Technology Act, 2000, and Consumer Protection Act, 2019.
2. Services
Aimavrik provides digital systems engineering, web development, automation consulting, and related technology services. The specific scope, deliverables, timeline, and fees for any engagement will be outlined in a separate Statement of Work ("SOW") or project agreement.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
3. Client Obligations
When engaging our services, you agree to:
- Provide accurate and complete information necessary for project execution
- Respond to requests for feedback, approvals, or information in a timely manner
- Ensure you have the legal right to provide any materials, content, or data shared with us
- Not use our services for any unlawful purpose or in violation of applicable Indian laws
- Make payments as agreed in the project agreement
4. Payment Terms
Payment terms will be specified in individual project agreements. General terms include:
- All fees are quoted and payable in Indian Rupees (INR) unless otherwise specified
- Applicable GST (Goods and Services Tax) will be added as per prevailing rates
- Invoices are payable within 15 days of issue unless otherwise agreed
- Late payments may incur interest at 18% per annum as per the Reserve Bank of India guidelines
- Work may be paused if payments are overdue by more than 30 days
5. Intellectual Property
Client Ownership:
- Upon full payment, you own all custom deliverables created specifically for your project
- You retain ownership of all materials you provide to us
Aimavrik Ownership:
- We retain ownership of pre-existing tools, templates, frameworks, and methodologies
- We grant you a perpetual, non-exclusive license to use any such pre-existing materials incorporated into your deliverables
- We may display completed work in our portfolio unless you request confidentiality in writing
6. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement. Confidential information excludes information that:
- Is publicly available through no fault of the receiving party
- Was known to the receiving party prior to disclosure
- Is required to be disclosed by law or court order
7. Limitation of Liability
To the maximum extent permitted by Indian law:
- Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific project giving rise to the claim
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- We do not guarantee specific business outcomes, revenue increases, or performance metrics unless explicitly stated in writing
Nothing in these Terms excludes liability for fraud, willful misconduct, or any liability that cannot be excluded under applicable Indian law.
8. Warranty Disclaimer
Our services are provided "as is" and "as available." While we strive for quality, we disclaim all warranties, express or implied, including but not limited to:
- Implied warranties of merchantability or fitness for a particular purpose
- Warranties regarding uninterrupted or error-free operation of delivered systems
- Warranties regarding third-party services, APIs, or platforms we integrate with
Post-delivery support and maintenance are available through separate agreements.
9. Termination
Either party may terminate an engagement:
- With 15 days written notice for convenience
- Immediately if the other party materially breaches these Terms and fails to cure within 7 days of notice
Upon termination, you shall pay for all work completed up to the termination date. We will provide all deliverables and work-in-progress upon receipt of final payment.
10. Force Majeure
Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including natural disasters, war, pandemic, government actions, or infrastructure failures. The affected party shall notify the other promptly and use reasonable efforts to mitigate the impact.
11. Dispute Resolution
In the event of any dispute arising from these Terms or our services:
- Good Faith Negotiation: Parties shall first attempt to resolve disputes through good faith negotiation within 30 days
- Mediation: If unresolved, parties may pursue mediation before initiating legal proceedings
- Jurisdiction: Any legal proceedings shall be subject to the exclusive jurisdiction of courts in India
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
13. Website Use
When using our Website, you agree not to:
- Attempt to gain unauthorized access to our systems or networks
- Use automated tools to scrape or access the Website
- Transmit harmful code, malware, or engage in any activity that disrupts the Website
- Violate any applicable laws, including the IT Act 2000
14. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website with an updated "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
16. Contact
For questions about these Terms, contact us at:
Email: hello@aimavrik.com
Registered Address: India