Privacy Policy

1. Introduction

Aimavrik ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website aimavrik.com or engage our services.

This policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as the Digital Personal Data Protection Act, 2023 ("DPDP Act").

2. Data We Collect

We may collect the following categories of personal data:

• Identity Data: Full name, company name
• Contact Data: Email address, phone number (including WhatsApp)
• Technical Data: IP address, browser type, device information, pages visited
• Usage Data: Information about how you use our website and services
• Project Data: Information you provide about your business requirements and project goals

3. Purpose of Collection

We collect and process your personal data for the following purposes:

• To respond to your inquiries and communicate about projects
• To provide, maintain, and improve our services
• To send service-related communications
• To comply with legal obligations
• To analyze website usage and improve user experience

4. Legal Basis for Processing

Under the DPDP Act and IT Act 2000, we process your personal data based on:

• Consent: When you submit a form or contact us, you consent to our use of your data for the stated purposes
• Contract: When processing is necessary to perform a contract with you
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: When required by applicable Indian law

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Inquiry data: 2 years from last contact
• Client project data: 7 years (as per Indian accounting requirements)
• Technical logs: 90 days

6. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Google (Analytics, Workspace), hosting providers—bound by data processing agreements
• Legal Authorities: When required by law, court order, or government request under Indian jurisdiction

7. Your Rights

Under the DPDP Act 2023, you have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Withdraw Consent: Withdraw previously given consent at any time
• Grievance Redressal: Lodge a complaint with us or the Data Protection Board of India

To exercise these rights, contact us at hello@aimavrik.com.

8. Cookies

We use cookies and similar technologies for analytics and functionality. These include:

• Essential Cookies: Required for website operation
• Analytics Cookies: Google Analytics to understand site usage

You can control cookies through your browser settings.

9. Security

We implement reasonable security practices as mandated under the IT Act 2000 (Rule 8) including:

• HTTPS encryption for all data transmission
• Access controls and authentication for data systems
• Regular security assessments

10. Grievance Officer

In accordance with the IT Act 2000 and DPDP Act 2023, our Grievance Officer is:

Name: Aimavrik Grievance Officer

Email: hello@aimavrik.com

We will acknowledge your grievance within 48 hours and resolve it within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related questions, contact us at:

Email: hello@aimavrik.com

Registered Address: India